Amazon founder Jeff Bezos knows a thing or two about customer satisfaction and responding to feedback. He once said that “if you do build a great experience, customers tell each other about that. Word of mouth is very powerful.”
There are few better ways to determine whether a product, service or even residence is ideal for you than reading customer feedback. This is why reviews and testimonials are a great way to get a sense for what life at an apartment community is like.
It’s no different for luxury apartments in McKinney, TX. In honor of this, here are 10 of our favorites from current and former residents at Cypress Apartments.
1. “Happy Resident, Great Community”
“Love living at Cypress! The staff is wonderful and always happy to help… (they’re) awesome and always on top of things! (We love) the maintenance man and any issue we've ever had has always been fixed/addressed in a timely manner. The pool is great, and rarely ever packed. LOVE the new Amazon Hub they've got so I don't have to worry about office hours to make sure I get my package before closing time. All around a great community with great perks and amenities. Happy to call Cypress Living home!”
Apartments.com review from June 2019
2. “Love My Apartment”
“I have lived at these apartments for over 12 years and love my apartment. Maintenance does a wonderful job when they are needed. The office staff is great too!”
Google review from April 2024
3. “Very Nice!”
“Beautiful complex, friendly staff, lovely pool area, and a 24hr gym; two words, OH YES! My family loves being here and so do I. And, it helps that just about everything we need is only a hop away; grocery store, restaurants, etc.”
Apartments.com review from June 2019
4. “Secluded Complex”
“We’re on our 5th lease at Cypress and wouldn’t live anywhere else. Great property management team. Secluded complex with no pass through traffic. Price to market demand. Cool pool and a fantastic place to live at!”
Google review from May 2022
5. “Great Complex! Amazing Staff!”
“Fantastic complex to be a part of. Everyone is so friendly and staff is excellent! Issues are dealt with immediately. My daughter is also moving into the complex soon!”
Apartments.com review from March 2019
6. “Never Been Treated So Kindly”
“(The apartment manager) was absolutely amazing to work with, never been treated so kindly from an apartment complex. She was knowledgeable and very dedicated through out the entire process. (The other team members) were also a great amount of help with answering follow up questions and verifying or relaying information. You guys have an amazing leasing team!”
Google review from December 2023
7. “BEAUTIFUL PROPERTY!”
“Wonderful upgrades and location! The community is beautiful and the staff are very welcoming. Neighbors are very nice and friendly. I have nothing bad to say about this property! A very very nice place to live.”
Apartments.com review from August 2017
8. “High Standards of Hospitality”
“My husband and I had toured this apartment a few weeks ago. The office manager… is extremely polite and a good listener. She took us around the vicinity and at every interval made sure to answer all the questions we had. She gave us ample time to explore the apartment by our own and offered us refreshments. (After touring a few apartments, we now know a very few ones have the courtesy to do that) She certainly has high standards of hospitality.”
Google review from May 2023
9. “Our Amazing Apartment Home”
“We LOVE living at Cypress! We have lived here for over 9 years and this is truly our home. It's always been quiet and family friendly, tucked back from the street, which we prefer. And now Cypress has been completing major unit upgrades, updating everything from lighting to paint to countertops to flooring. We've just had ours done and it is absolutely perfect. Excellent service from the management and leasing staff, brilliant, friendly and quick maintenance staff, a gorgeous pool area and clubhouse, and a gated community...everything that makes continuing to call Cypress our home a total pleasure. Don't skip a visit here while you search for your new apartment!”
Apartments.com review from February 2019
10. “Feel Safe Here as We Did in Our Home”
“Since selling our McKinney home we chose Cypress because it was in the neighborhood. Now several years later we are still here. We are elderly retired couple and feel as safe here as we did in our home. The management staff have been extremely kind, courteous and considerate of our needs. Maintenance issues are addressed and resolved quickly and correctly. Front office staff always responds in a friendly manner they know who we are when we call and always provide a follow up to insure that we are pleased with the results of issue completions. Based on our 7+ years I would not hesitate to recommend Cypress as a safe and comfortable place to live.”
Google review from May 2022
Reviews are helpful, but don’t forget to visit the McKinney TX apartments you’re considering. Schedule a tour of Cypress Apartments today!